You understand the need to run a fast and reliable network, efficient measurement and billing service, and effective business and operational support. We’ll work with you to ensure you can provide the service you desire by automating structured processes across your organisation. With our platform, you’ll be able to create a service that outruns expectation, with savings that will have everyone talking.
6 Process Examples
Focus your time on the output of your reports, not on their production. Our virtual workers make your data talk your language – while you analyse and implement their insights.
Fulfil your billing requirements on time, every time. Automate your customer records, invoicing, reconciliation and receipts, across all of your systems of record, with virtual workers on your team.
Maintain a clear view of your customers with automated onboarding and offboarding. When a customer joins quickly turn them into revenue and if they leave, automatically remove them from all of your systems.
Identify and collect what your organisation is owed, on the date it is owed. Our platform can support the automation of updates, chases, payment reconciliation and escalation –so your staff can worry less about debt and more about service.
Produce the network speed your customers’ demand with processes that can keep up. Automate event management, incident diagnostics and problem resolution, and ensure your network engineers are there for the tricky stuff, rather than tied up in processing.
Information available instantly to your employees so they can focus on your customers, instead of your systems. Ensuring your customers receive the care and information they desire in a single step and via existing or new digital channels.